According to the company’s public relations office, analytical data from the survey shows that the overall satisfaction score stood at 89.3%, reflecting Arvand Petrochemical Company’s successful interaction with its surrounding community and responsiveness to stakeholder expectations.
Among the indicators evaluated, managerial communications emerged as the company’s greatest strength, receiving a 91.2% satisfaction rate. Key contributors to this result included the consistent presence of senior managers in cultural initiatives, responsiveness to official correspondence, respect for human dignity, and attention to education and youth employment.
Organizational interactions ranked second, with an 89.5% satisfaction rate. Highlights in this category included the company’s positive engagement with local authorities, universities, incubators, and technology parks. Social responsibility initiatives, the provision of raw materials for domestic industries, and contributions to regional employment were also recognized as major factors.
In the organizational image category, Arvand Petrochemical Company received 87.4%. Active participation in cultural, charitable, infrastructural, educational, and environmental initiatives helped strengthen the company’s brand perception. Efforts in occupational health and safety, as well as environmental risk control, also contributed significantly.
A breakdown of responses by institution type revealed notable differences: environmental organizations gave the company the highest satisfaction rate at 91.2%, followed by public institutions at 89.4%, and governmental bodies at 86.9%. These variations reflect diverse perspectives on the company’s performance in specialized areas.
Survey data also highlighted key strengths, including:
- 91.6% satisfaction in public welfare participation,
- 89.9% in occupational health compliance,
- 91.8% in environmental pollution control,
- 86.8% in employment support for the local community,
- 88.9% in public education contributions, and
- 85.7% in collaboration with charitable organizations such as Imam Khomeini Relief Committee and the Welfare Organization.
The community also expressed future expectations, calling for stronger managerial involvement in infrastructure and education, greater investment in local sports and healthcare, expanded support for youth employment, deeper engagement with academic and industrial centers to strengthen branding, and initiatives to protect rare wildlife species alongside enhanced safety culture.
The survey concludes that with an 89.3% satisfaction rate, Arvand Petrochemical Company has established itself as a responsible, responsive, and sustainability-driven organization that plays a vital role in regional development and community welfare.